FAQ

FAQ


1. Q: Why can we make plans in one day?
A: We have more than 30 years of experience in designing and producing plastic extruders, which can help you realize your ideas quickly.

2. Q: Are you an industrial factory or a foreign trade company?
A: We are an industrial manufacturer of plastic extrusion machinery and auxiliary equipment located in Wuxi, China.We support OEM / ODM service to overseas customers.

3. Q: Where is your loading port?
A: Loading port: Shanghai by sea or train.

4. Q: Payment term:
A: T/T, L/C, Western Union or cash, etc.

5. Q: Why choose to cooperate with us?
A:
(1). Genius product with guaranteed quality and competitive price.
(2). Serving overseas clients for more than 10 years, we are familiar with relevant laws and regulations and adopt INCOTERM 2000 in our daily business.
(3). Reliable quality and all components are sourced from world leading suppliers.
(4). Cost-effective export infrastructure and overall supply chain management.
(5). After-sales service is always highly satisfied. Any questions and feedback will be answered in a very short time.

6. Q: How do you quote for customers?
A: The price depends on the quality and performance, but customer satisfaction is the first priority.

7. Q: How many engineers are there?
A: We have 10 professional engineers working and they all have passports.

8. Q: What if the machine is started before delivery? Is it free or do we need to pay?
A: Of course, we have to start the machine for you to check until you are satisfied with our machine and it is free.
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